Everything we did before, now described differently. The work is still done by people. The people are still mostly Bob.
Our assistant answers instantly. Its advice is consistent.
The AI escalates to Bob. Immediately. Escalation accuracy: 100%.
Bob walks the dog fully autonomously. No human in the loop except Bob.
This feature predates the AI era by fourteen years. We were early.
One large language model, one medium-sized Swede. The Swede is load-bearing.